Best AI Tools for Property Management of 2025

Property management has become increasingly complex, with managers juggling multiple responsibilities from tenant communication to maintenance scheduling. Managing these tasks manually can be time-consuming and prone to errors.

Fortunately, AI-powered property management tools can help property managers and agents streamline operations and automate routine tasks.

These tools use generative AI to handle everything from lease processing to maintenance requests. This allows property managers to focus on strategic decisions and tenant relationships.

However, choosing the right solution that meets your operational needs is challenging.

In this article, we will review the best AI property management tools and list details of their capabilities:

The best AI property management tools of 2025

• Best Overall: Conduit
• Best AI for healthcare and hospitality: EliseAI
• Best for Simple Workflows: Zuma
• Best Basic Chatbot: Intercom
• Best for Drafting Content: ChatGPT

How we chose the best property management AI tools

At Conduit, we build AI-powered property management solutions. And we've thoroughly evaluated the available tools to help you make informed decisions based on your needs and goals.

While working on our tool, we performed extensive testing and kept in mind real-world implementation. That’s why we understand that different property management scenarios require different AI capabilities.

To effectively assess property management AI tools, we considered several key factors:

• Multi-Property Support: How well does the tool handle different property types and portfolios?
• Customizability: How easily can you modify the tool's behavior to match your specific needs?
• Robustness: How reliably does the AI handle complex property management tasks?
• Integration Capabilities: How well does it connect with existing property management systems?

Best AI Tool Overall

Most AI tools are either not purpose-built for property management or focus only on one asset class. This means if you need reliable AI automations across different workflows or property types, you’ll be moving data between systems and double-checking the output of the AI every time.

This just means more work on your end.

If you’re looking for a tool that’s purpose-built for housing, hotels, and short-term rental properties, the best option for you to consider is Conduit.

Your one AI tool for every asset class.

Many products serve housing specifically, but few are flexible and robust enough to handle other asset classes.

Let’s have a closer look at the best overall AI tools for housing and their features:

Conduit (formerly Host AI)

Conduit is the best AI tool for mid-market and enterprise property management companies.

Conduit offers advanced AI features such as:

• Conversational and Voice AI – Automate interactions across SMS, WhatsApp, email, chat, and voice channels.
• Agentic Workflows – Deploy AI agents to manage complex tasks and workflows efficiently.
• Unified Inbox – Centralize communications from multiple channels into one easy-to-manage interface.
• Upselling and Cross-Selling – Automatically identify opportunities to offer additional services, enhancing guest satisfaction and revenue.
• Smart Escalation Management – Automatically escalate complex issues to human agents when necessary.
• Multi-Property Support – Features specialized tools for each asset class including rent collection reminders for long-term rentals, booking assistants for hotels, and automated guest support for short-term rentals, making it ideal for companies with varied portfolios.ong-term rentals.
• Customizability – Highly customizable with conversation tagging, custom fields, and automated workflows tailored to specific operational requirements. Your team can now focus on other important tasks.
• Robustness – Reliable performance with advanced agentic workflows, escalation management, and sophisticated conversational AI to consistently handle complex management tasks.
• Integration Capabilities – Extensive integration options with popular PMS platforms, CRM systems, Slack, and Zapier, enabling seamless incorporation into existing workflows.

Compared to competitors Conduit uniquely addresses the demands of mid-market and enterprise property managers with powerful, customizable, and integrative AI solutions.

Link – Conduit

FenixAI (formerly LeaseHawk)

FenixAI, previously known as LeaseHawk, has recently been acquired by Funnel Leasing and reintroduced as a standalone AI platform specifically tailored for the multifamily housing sector.

Key Features:

• Conversational and Voice AI: Automates interactions across various communication channels, enhancing resident engagement.
• Call Scoring: Provides insights into leasing agent performance and renter behaviors.
• Self-Service Tools: Helps prospects and residents with tools for tasks like scheduling and information retrieval.
• Integration with Sierra AI: Leverages advanced conversational AI technology to enhance customer experiences.

Evaluation Based on Critical Criteria:

• Multi-Property Support: FenixAI is purpose-built for the multifamily sector, offering robust support for various property types within this category. However, its specialization may limit applicability to other property classes such as hotels or short-term rentals.
• Customizability: The platform offers customizable workflows and AI training capabilities, allowing property managers to tailor the system to their specific operational needs.
• Robustness: Unlike other solutions that build their AI in-house, FenixAI relies on Sierra AI for its core functionality, which can limit its ability to handle complex property management tasks effectively within the multifamily domain.
• Integration Capabilities: FenixAI works best with Funnel's CRM and integrates with some other property management systems.

Link: FenixAI

Stan AI

Stan AI is a virtual assistant designed for property management, offering features like 24/7 resident support, service request handling, and amenity bookings.

Key Features:

• 24/7 Resident Support: Provides instant answers to common inquiries via SMS, email, phone, and popular platforms like WhatsApp and Facebook.
• Service Request Management: Allows residents to submit and track maintenance requests directly through the platform.
• Amenity Booking: Enables residents to book amenities and facilities seamlessly.
• Integration Capabilities: Integrates with various property management systems, including Vantaca, CINC, and Buildium.

Evaluation Based on Critical Criteria:

• Multi-Property Support: Stan AI is primarily tailored for community associations, HOAs, and multifamily units. While it supports various property types, its features are more aligned with residential communities, potentially limiting its applicability for commercial or hospitality properties.
• Customizability: Offers some customization options, such as white-labeling and customizable workflows. However, it may not provide the depth of customization required for complex property management operations.
• Robustness: Stan AI handles basic tasks effectively but lacks advanced features like AI-driven decision-making or complex workflow automation found in more sophisticated platforms.
• Integration Capabilities: Integrates with several property management systems.

Pricing: Starts at $49 per month for small properties, with enterprise pricing available upon request.

Link: Stan AI

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Best AI for healthcare and hospitality

Elise made its mark in the housing AI space, helping property managers automate communication and improve operational efficiency. However, in recent months, Elise has shifted its primary focus  from property management to healthcare.

Today, they’re one of the growing players in healthcare AI operations, with a clear vision to lead in that vertical.

EliseAI

With ElsieAI shifting its primary focus to healthcare, it’s housing AI tool remains a strong option but is narrowly targeted. It focuses exclusively on housing applications without robust support for hotels or short-term rentals.

In healthcare, EliseAI provides specialized solutions such as:

• AI-driven patient interactions and communications
• Automated patient scheduling and follow-ups
• Patient intake automation and data management
• Real-time patient triage and escalation

Evaluating EliseAI based on our four critical criteria for property management:

• Multi-Property Support – Limited primarily to traditional housing; does not effectively support varied property types like hotels or short-term rentals.
• Customizability – Moderate customization options but focused more on healthcare applications.
• Robustness – Strong within housing applications but less focused on enhancing or expanding these capabilities.
• Integration Capabilities – Decent integration with housing-focused PMS and CRM platforms, but lacking in broader hospitality integrations.

Property managers looking for the latest, most robust AI features (such as autopilot capabilities) would likely find EliseAI’s current direction toward healthcare less aligned with their needs and operational requirements.

Link: EliseAI Healthcare

Best AI Tool for Simple Workflows

Zuma

Zuma is an AI-powered assistant designed for multifamily property management, offering features like 24/7 lead engagement and automated tour scheduling. While it effectively handles routine tasks, its capabilities are more standardized compared to platforms like Conduit, which offer advanced customization and workflow automation

Key Features:

• 24/7 Lead Engagement: Responds to inquiries across multiple channels, including text, email, and voice, making sure no lead is missed.
• Automated Tour Scheduling: Handles tour bookings and follow-ups, streamlining the leasing process.
• CRM Integration: Seamlessly integrates with existing property management systems for efficient data management.
• Collections AI: Automates rent collection processes, including reminders and follow-ups.

Evaluation Based on Critical Criteria:

• Multi-Property Support: Zuma is tailored for multifamily properties, offering robust support within this sector. However, its specialization may limit applicability to other property classes such as hotels or short-term rentals.
• Customizability: Provides customizable workflows and messaging templates, but lacks the depth of customization found in platforms like Conduit, which offer full workflow builders and advanced AI training capabilities.
• Robustness: Effectively manages standard leasing tasks but does not offer the complex workflow automation and AI-driven decision-making available in more advanced platforms.
• Integration Capabilities: Integrates with various property management systemss.

Link: Zuma

Best Basic Chatbot

Intercom

Intercom is a well-established customer service platform offering AI-powered chatbots like Fin to automate customer interactions. While it provides a solid foundation for basic chatbot functionalities, it may not meet the advanced needs of property management companies seeking deep customization and complex workflow automation

Key Features:

• Fin AI Agent: Delivers human-like responses by leveraging your support knowledge base.
• Custom Bots: Allows creation of chatbots with predefined conversation paths to qualify leads and answer FAQs.
• Omnichannel Support: Handles communications across email, live chat, SMS, and social media.
• Workflow Automation: Offers a no-code visual builder to automate repetitive processes for customers and agents.

Evaluation Based on Critical Criteria:

• Multi-Property Support: Intercom is a general-purpose platform and lacks features tailored specifically for managing diverse property portfolios, such as hotels or multifamily units.
• Customizability: While it offers some customization through Custom Bots and workflows, it doesn't provide the depth of customization found in platforms like Conduit, which offer full workflow builders and advanced AI training capabilities.
• Robustness: Intercom handles standard customer service tasks effectively but may fall short in managing complex property management workflows that require specialized AI-driven decision-making.
• Integration Capabilities: Integrates with various apps through platforms like Zapier, but may require additional setup and lacks native integrations with property management systems.

Pricing: Starts at $29 per seat per month, with additional costs for Fin AI Agent usage.

Link: Intercom

Best AI software for writing

AI writing tools can generate consistent and professional content quickly. From casual tenant messages to marketing, it makes sure agents and property managers save hours of their time.

Among the top AI writing assistants are Claude and ChatGPT, each offering unique strengths suited to different needs.

Claude

Claude, developed by Anthropic, is a general-purpose AI assistant capable of generating human-like text. While it excels in producing detailed, research-driven content, it is not specifically designed for property management tasks.

Evaluation Based on Critical Criteria:

• Multi-Property Support: Claude is a general-purpose AI and does not offer specialized features for managing diverse property portfolios.
• Customizability: Offers customizable writing styles, enabling users to tailor content to specific branding or communication standards.
• Robustness: Provides reliable performance in generating structured and coherent content, suitable for formal documentation and detailed listings
• Integration Capabilities: No direct integrations with property management systems; primarily operates as a standalone chatbot.

Pricing: Free tier available; premium plans start at $17 per month

Link: Claude

ChatGPT

ChatGPT, developed by OpenAI, is known for its versatility and ease of use, making it suitable for generating a wide range of content, from casual tenant messages to marketing materials. Its conversational tone and quick response capabilities are beneficial for day-to-day communications.

However, it is not specifically tailored for property management tasks.

Evaluation Based on Critical Criteria:

• Multi-Property Support: Capable of addressing various property types through adaptable prompts, though not specialized for property management.
• Customizability: Allows for tone adjustments and content personalization, aiding in maintaining consistent communication styles
• Robustness: Efficient in generating diverse content types, though it may require oversight to maintain accuracy in complex scenarios.
• Integration Capabilities:
• Integration Capabilities: No direct integrations with property management systems; primarily operates as a standalone chatbot.

Pricing: Free tier available; premium plans start at $20 per month.

Link: ChatGPT

Both Claude and ChatGPT offer valuable tools for property managers seeking to enhance their communication and content creation processes. The choice between them depends on the specific needs and preferences of the user. Claude favors structured, formal content, and ChatGPT excels in versatile, conversational outputs.

What's next? Start using AI now!

Take the first step by exploring Conduit’s AI property management suite.  Our platform offers everything from automated tenant communications to intelligent workflow tools, helping you maximize efficiency and reduce operational costs.

Get started with a free demo and see for yourself how an AI tool built for your needs can simplify  day-to-day operations.