AI customer service for E-Commerce

Resolve order issues, track shipments, and answer product questions instantly

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State-of-the-art AI that drives results

Our AI agents deliver 3x faster resolutions and 150% higher customer satisfaction at a fraction of the cost.

Auto-resolve 80% of tickets

Answer complex support inquiries 24/7 across all communication channels.

Omnichannel AI
Dynamic Learning
Follows SOPs

Multi-channel marketing workflows

Increase revenue by engaging users based on website signals.

Omnichannel
Conditional logic
Real-time

Timely updates that drive satisfaction

Update customers about their order in a timely manner, enhancing satisfaction.

Signal-based
System integration
Audit-log

Built for ambitious tax firms

Smart follow-up wins back client
Agent uncovers cancellation reason and brings the customer back with personalized discount
https://conduit-directory-images.s3.us-west-1.amazonaws.com/VoiceRecordings/Winbacks.mp3
Turn inquiry into confirmed booking
AI agent assists with booking reservation after answering amenity questions
https://conduit-directory-images.s3.us-west-1.amazonaws.com/VoiceRecordings/HotelBooking.mp3
Demo request follow-up
Reviewing pain points and goals ahead of Thursday’s call
https://conduit-directory-images.s3.us-west-1.amazonaws.com/VoiceRecordings/B2b.mp3

Measure and track what matters for your team

Align your team around speed, efficiency, and ambitious metrics.

Automation Rate
90%
AI resolution
TIME-TO-RESOLUTIon
90s
average resolution
Conversion Rate
35%
conversion lift

“Clients get milestone updates automatically, and invoices go out on time. Our team moves faster with
Conduit
."

Client Experience
Arcstone Accounting
LEARN MORE

Transform the way your team operates