AI customer service for banking
Resolve account issues, answer customer questions with AI that’s fast, secure, and policy-aware.
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Conduit securely handles
all customer interactions
Deploy AI agents to handle interactions across your customer's journey.
Auto-resolve 80% of tickets
Answer complex support inquiries 24/7 across all communication channels.
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Safe and secure policy adherence
AI that’s built for banking-grade security with actions restricted by role, risk level, and regulatory rules.
Reduced cost without sacrificing satisfaction
Improve response time, CSAT, and NPS, all without extra headcount.
Built for ambitious retail operators
Smart follow-up wins back client
Agent uncovers cancellation reason and brings the customer back with personalized discount
https://conduit-directory-images.s3.us-west-1.amazonaws.com/VoiceRecordings/Winbacks.mp3
Turn inquiry into confirmed booking
AI agent assists with booking reservation after answering amenity questions
https://conduit-directory-images.s3.us-west-1.amazonaws.com/VoiceRecordings/HotelBooking.mp3
Demo request follow-up
Reviewing pain points and goals ahead of Thursday’s call
https://conduit-directory-images.s3.us-west-1.amazonaws.com/VoiceRecordings/B2b.mp3
Metrics that drive value
Align your team around speed, efficiency, and ambitious results.
Automation Rate
85%
automation
TIME-TO-RESOLUTION
<90s
overall
POlicy-Adherence rate
99%
accuracy
"
Thousands of visitor questions are answered every week. It’s like having a concierge that never clocks out with
Conduit
."
Operations Director
Regional Shopping Center
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