AI customer service for marketplaces
Resolve support requests instantly, with precision, while keeping all sides of the marketplaces happy.
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AI agents that provide better service, faster
Streamline your customer service workflows with AI.
Auto-resolve 80% of tickets
Answer complex support inquiries 24/7 across all communication channels.
Support all sides of the market
Triangulate conversations between buyers and sellers, merchants and customers.
Ensures compliance and consistency
Handle sensitive issues like disputes and cancellations with accurate adherence to platform policies.
Built for ambitious collections operators
Smart follow-up wins back client
Agent uncovers cancellation reason and brings the customer back with personalized discount
https://conduit-directory-images.s3.us-west-1.amazonaws.com/VoiceRecordings/Winbacks.mp3
Turn inquiry into confirmed booking
AI agent assists with booking reservation after answering amenity questions
https://conduit-directory-images.s3.us-west-1.amazonaws.com/VoiceRecordings/HotelBooking.mp3
Demo request follow-up
Reviewing pain points and goals ahead of Thursday’s call
https://conduit-directory-images.s3.us-west-1.amazonaws.com/VoiceRecordings/B2b.mp3
Measure and track operational excellence
Align your team around speed, efficiency, and ambitious metrics.
Time to Resolution
2 min
company average
Customer satifaction
90%
average CSAT
Policy Adherence Rate
98%
accuracy
“In just one month, we saw 2.5x higher liquidations, greatly boosting our gross with
Conduit
."
Director of Operations
A top US collections agency
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