Conduit Setup & Team Collaboration
Conduit makes it simple to get started, bring your team onboard, and connect the channels you use every day. In this video, you’ll learn how to create workspaces, invite members, connect email, SMS, and phone numbers, and integrate Conduit with your existing business tools like Google Drive, Slack, and Notion. By the end, you’ll have everything in one place to manage customer conversations and streamline collaboration.
Summary
- Workspaces: Create your first workspace automatically, or spin up new ones for different teams or industries
- Members: Invite teammates via email, assign roles, and manage permissions
- Email integration: Connect business email domains and update Gmail routing to send messages directly into Conduit
- Phone & SMS: Request a new number or port in your existing one (voice + texting supported)
- Voice AI: Claim an AI-powered phone number, configure voice, behavior, and escalation rules
- Integrations: Link external tools like Airbnb, Google Drive, Notion, and Slack to centralize your business data
- Collaboration: Empower your team to handle customer conversations directly in the Conduit inbox
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