AI customer service agents
Build AI agents to automate and manage your customer conversations over text and voice.
Handle customer service end-to-end
Conduit keeps your team focused by intelligently handling communications and escalating only the critical moments.
Define your processes
Orchestrate multi-step, complex conversations across multiple conversation channels.
Feel the impact
AI insights to help monitor, evaluate, and continuously optimize your conversations.
Everything in one place
When automation ends, your control begins — streamline every conversation your AI can’t handle in one place. Teach AI natively in the inbox and automate the future.
Production-ready agents
In Conduit, agents aren’t static—they learn, adapt, and gain new tools just like members of your team.
Knowledge Base Syncing
Integrate to external knowledge sources and maintain a regular sync schedule.
Conversational Context
Give the AI the full picture by aggregating all communications into one thread.
Voice AI
Bring human-like voice AI agents online to handle calls, qualify leads, and support customers 24/7.
Policy Compliant
Ensure your AI reliably follows multi-step SOPs and protects sensitive data.
Custom Tools
Give your AI tools to handle tasks and retrieve data from external systems.
Stress Test Scenarios
No more non-deterministic scares, simulate conversations before going live.
Integrate with every aspect of your tech stack
Give agents the tools to succeed, backed by enterprise-grade security and SOC 2 Type II compliance.
Engineered for Business Growth
Conduit makes scaling simple: faster responses, better service, less overhead.
Improve Conversions
Instantly respond to new requests and never miss a phone call again.
Reduce cost
Reallocate resources strategically as repetitive conversations handle themselves.
Delight customers
Deliver fast, precise answers to customer inquiries the moment they come in.
Stop hiring
Expand seamlessly and serve more customers without adding staff.
Built for Enterprise Security and Privacy
Conduit meets SOC 2 Type II standards, ensuring secure handling of customer data across all AI-powered support and sales operations.
Conduit is designed to support HIPAA-regulated workflows and implements administrative and technical safeguards to protect customer data across AI-powered support and sales operations.
End-to-end encryption, role-based access, audit logs, and secure model orchestration across all AI agents.
Trusted by companies
operating in the future
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