The HiJiffy alternative for hospitality teams that want configurable AI agents
HiJiffy is a drag-and-drop chat assistant for the hotel front desk. Conduit is configurable AI agents on its own conversational harness, with full Airbnb messaging, explainable reasoning, and internal ops agents that do the work.
| Feature | Conduit | HiJiffy |
|---|---|---|
| Airbnb inbox messaging | Full two-way Airbnb messaging in the unified inbox | No Airbnb-inbox integration |
| Agent configuration | Operator-configurable knowledge base and tools, hospitality best practices baked in | Drag-and-drop flow builder |
| Explainability | Full reasoning trace; the agent self-corrects | No reasoning trace |
| Internal ops (Conduit Ops) | Conduit Ops: dispatch housekeeping, maintenance, tasks, supplies, door locks | Guest-facing only, no ops layer |
| Channels | SMS, email, WhatsApp, voice, and OTA threads in one workspace | Web chat and social messaging first |
| Voice | Autonomous AI voice agent in production | Limited in-app voice, not autonomous telephony |
| Guest & owner portals | Conduit Portals: generative guest and owner portals with upsells | Web-chat widget only |
90%
Automation rate
Haven
50M+
Guest conversations handled
140+
Languages supported
Conduit vs HiJiffy
HiJiffy is a drag-and-drop chat assistant built for the hotel front desk. Conduit is something architecturally different: configurable AI agents running on Conduit's own conversational harness, with guardrailing and reliability built in, paired with Conduit Ops that does the work behind the scenes.
You configure a knowledge base and a set of tools. Those drive a customer-facing agent that does not just answer, it resolves, and an internal operations layer that dispatches housekeeping and maintenance, manages tasks and supplies, and coordinates door access across your systems.
Full Airbnb messaging, not just web chat
HiJiffy's core surfaces are web chat and social messaging. It does not integrate the Airbnb inbox. For short-term-rental operators, that is where a large share of the guest conversation actually lives. Conduit handles SMS, email, WhatsApp, voice, and OTA threads (including full two-way Airbnb messaging) in one workspace, with shared context so the guest who texts and the guest who messages on Airbnb get the same resolution path.
Configurable agents, not a flow builder
HiJiffy asks you to build flows by hand. Conduit's agents are configured through knowledge and tools, with hospitality best practices baked in, and they improve over time rather than staying static at deploy. When a guest reports a broken heater at 11pm, the agent logs the issue, alerts maintenance, gives the guest a window, and closes the thread.
Explainability and self-correction
Conduit exposes a full reasoning trace: the tools the agent called, the decisions it made, the path to each answer. That visibility is how the agent self-corrects and how your team validates it in production. HiJiffy offers no equivalent reasoning trace.
Conduit Ops and generative Portals
HiJiffy is entirely guest-facing. Conduit Ops coordinates housekeeping dispatch, maintenance, and vendor follow-up from the same system that just handled the guest, so the human-in-the-middle who only existed to relay messages disappears. And Conduit Portals adds generative guest and owner portals with upsells and booking, which HiJiffy's web-chat widget does not offer.
Where HiJiffy is a fit
If you run a single front desk and want a packaged web-chat assistant with European multilingual coverage, HiJiffy is a reasonable choice. If you need full channel coverage including Airbnb, configurable agents on a guardrailed harness, voice, Conduit Ops, and generative Portals, that is where Conduit pulls ahead.
