Does Conduit integrate with Airbnb messaging?

Yes. Conduit has full two-way Airbnb messaging inside the unified inbox, alongside SMS, email, WhatsApp, and voice. HiJiffy now connects to Airbnb's Messaging API, so compare how each tool handles Airbnb threads alongside SMS, WhatsApp, voice, and the PMS.

How is Conduit different from HiJiffy's chatbot builder?

HiJiffy is a conversational AI for hotels that says it handles up to 90% of guest conversations automatically. Conduit's agents are configured through a knowledge base and tools you control, run on Conduit's own conversational harness with guardrailing and reliability built in, expose a full reasoning trace so the agent can self-correct, and are paired with internal ops agents that take action.

Does Conduit handle voice calls?

Yes. Conduit's autonomous AI voice agent answers calls, qualifies intent, and resolves requests around the clock with the same reservation context as the chat agent. HiJiffy supports voice messages on WhatsApp and Messenger from its Pro plan up, and handles live calls through its partner Bookline.ai.

Can Conduit take action, or does it just send messages?

Conduit takes action. The same agent that answers the guest checks the PMS, updates the reservation, dispatches housekeeping, and confirms back, then the internal ops agent closes the loop. HiJiffy lives at the conversation layer; it sends and receives messages and routes escalations.

What is Conduit's automation rate?

Conduit customers typically run 70 to 90 percent automation measured at resolution, not deflection. Haven runs 90 percent across 270 properties. The agent closes the interaction end to end; what it escalates arrives with full context.

The HiJiffy alternative for hospitality teams that want configurable AI agents

HiJiffy is a conversational AI for hotels that says it handles up to 90% of guest conversations automatically. Conduit is configurable AI agents on its own conversational harness, with full Airbnb messaging, explainable reasoning, and internal ops agents that do the work.

Feature	Conduit	HiJiffy
Airbnb inbox messaging	Full two-way Airbnb messaging in the unified inbox	Connects to Airbnb's Messaging API
Agent configuration	Operator-configurable knowledge base and tools, hospitality best practices baked in	Conversational AI that HiJiffy says handles up to 90% of guest conversations automatically
Explainability	Full reasoning trace; the agent self-corrects	No published reasoning trace
Internal ops (Conduit Ops)	Conduit Ops: dispatch housekeeping, maintenance, tasks, supplies, door locks	Passes maintenance requests to partner tools such as hotelkit and Unifocus
Channels	SMS, email, WhatsApp, voice, and OTA threads in one workspace	Web chat, social, WhatsApp, email, SMS, and OTA messaging from Booking.com, Expedia, and Airbnb
Voice	Autonomous AI voice agent in production	Voice messages on WhatsApp/Messenger; live calls via Bookline.ai partner
Guest & owner portals	Conduit Portals: generative guest and owner portals with upsells	Digital check-in and check-out and guest-journey automation

90%

Automation rate

Haven

50M+

Guest conversations handled

140+

Languages supported

Conduit vs HiJiffy

HiJiffy is a conversational AI for hotels that says it handles up to 90% of guest conversations automatically. Conduit is something architecturally different: configurable AI agents running on Conduit's own conversational harness, with guardrailing and reliability built in, paired with Conduit Ops that does the work behind the scenes.

You configure a knowledge base and a set of tools. Those drive a customer-facing agent that does not just answer, it resolves, and an internal operations layer that dispatches housekeeping and maintenance, manages tasks and supplies, and coordinates door access across your systems.

Full Airbnb messaging, not just web chat

HiJiffy covers web chat, social, WhatsApp, email, SMS, and OTA messaging from Booking.com, Expedia, and Airbnb. HiJiffy now connects to Airbnb's Messaging API, so compare how each tool handles Airbnb threads alongside SMS, WhatsApp, voice, and the PMS. For short-term-rental operators, that is where a large share of the guest conversation actually lives. Conduit handles SMS, email, WhatsApp, voice, and OTA threads (including full two-way Airbnb messaging) in one workspace, with shared context so the guest who texts and the guest who messages on Airbnb get the same resolution path.

Configurable agents, not a flow builder

HiJiffy is a conversational AI for hotels that says it handles up to 90% of guest conversations automatically. Conduit's agents are configured through knowledge and tools, with hospitality best practices baked in, and they improve over time rather than staying static at deploy. When a guest reports a broken heater at 11pm, the agent logs the issue, alerts maintenance, gives the guest a window, and closes the thread.

Explainability and self-correction

Conduit exposes a full reasoning trace: the tools the agent called, the decisions it made, the path to each answer. That visibility is how the agent self-corrects and how your team validates it in production. HiJiffy doesn't publish a reasoning trace.

Conduit Ops and generative Portals

HiJiffy passes maintenance requests to partner tools such as hotelkit and Unifocus, so the task lives in another vendor's product. Conduit Ops coordinates housekeeping dispatch, maintenance, and vendor follow-up from the same system that just handled the guest, so the human-in-the-middle who only existed to relay messages disappears. And Conduit Portals adds generative guest and owner portals with upsells and booking.

Where HiJiffy is a fit

If you run a hotel front desk and want a packaged conversational AI with published plans from €99 a month, HiJiffy is a reasonable choice. If you need full channel coverage including Airbnb, configurable agents on a guardrailed harness, voice, Conduit Ops, and generative Portals, that is where Conduit pulls ahead.