Conduit
SHORT-TERM RENTALSGAP NIGHT FILL

Vacation Rental Revenue Management That Captures Every Last-Mile Opportunity

PriceLabs sets the perfect rate for your gap night. Conduit fills it by offering that night to your departing guest, in their messaging thread, at the exact moment they're most likely to book. The revenue your pricing tool prices but never sells.

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Works across Airbnb · VRBO · Booking.com · Expedia

The Last-Mile Revenue Gap

Where Dynamic Pricing Ends and Revenue Execution Begins

PriceLabs, Wheelhouse, and Beyond Pricing set the perfect rate for every night. That's where most operators stop. Conduit is what happens next.

Gap Nights Expire Without a Conversation Agent

A gap night with no booking by 9pm today will expire at midnight. Your pricing tool calculated the optimal rate for that night, but no one offered it to the departing guest who's already familiar with your property. The revenue opportunity disappears because there's no agent in the conversation.

Early Check-In Emails Convert in Single Digits

Pre-arrival emails offering early check-in at $30 convert at 3-5%. The same offer delivered in-conversation on arrival morning, right after the guest confirms their arrival time, converts at 25-30%. Context and timing change the outcome completely.

Extension Requests Get Lost in Manual Handoffs

A guest asks "can we stay one more night?" at 8pm on a Saturday. Your team sees it Monday morning. By then, the guest has made other plans or booked a competitor. Every extension request is a live revenue event with a closing window measured in hours, not days.

Your Pricing Tool Optimizes Every Night's Rate

PriceLabs, Wheelhouse, and Beyond Pricing are excellent at pricing intelligence. But pricing intelligence doesn't fill gap nights, sell early check-in add-ons, or close extension requests. Those are sales events that require an agent in the conversation.

Revenue Skills

How Conduit Captures Vacation Rental Revenue in Real Time

Each Revenue Skill is a concrete capability with measurable outcomes, executing in the conversation after your pricing tool has done its job.

Gap-Night Fills Offered to the Most Likely Buyers

Conduit identifies gap nights in your PMS calendar and triggers offers to the guests most likely to book: the departing guest who already loves your property, the recent viewer who browsed yesterday, the repeat booker from last month. The offer goes out at the yield-optimized rate your pricing tool calculated. Pricing intelligence and sales execution connect for the first time.

Early Check-In at 25-30% Acceptance

The guest confirms their arrival time in the conversation. Conduit's agent immediately offers early check-in at your set rate, in context, on arrival morning when the guest is actively thinking about their arrival. Acceptance rates jump to 25-30% because the offer arrives at the perfect moment.

Extension Offers When the Following Night Opens

A guest is scheduled to check out tomorrow. Tonight, the following night opens up in your calendar. Conduit's agent sends an extension offer within minutes. The agent checks availability, quotes the rate, confirms the extension, updates your PMS, alerts your cleaner, and charges the guest, all in the same conversation thread.

Late Checkout Upsells From Checkout Time Inquiries

When a guest asks about checkout time, Conduit's agent recognizes the opportunity and offers late checkout at your configured rate. The upsell happens naturally in the conversation. The offer, acceptance, and payment all close in the same message thread in under 60 seconds.

Extension Requests Closed in Under 90 Seconds

A guest asks "can we stay one more night?" at 8pm on Saturday. Conduit checks your PMS for availability, quotes the rate based on your pricing rules, confirms the extension, updates the booking, notifies your cleaner, and charges the guest. The entire revenue event closes in under 90 seconds.

Proven Results

Real Revenue Impact from Conversation-Layer Execution

“HomeHop 3x'd their portfolio while automating 70% of guest messaging across SMS, email, and voice. Revenue plays that used to require manual follow-up now execute automatically in every conversation.”
HomeHopScaled from 40 to 108 properties without adding support staff
“Haven automated 90% of guest conversations and saw response times drop dramatically. The result: 100% of their listings earned Airbnb Guest Favorite status while reducing support staffing needs by 65%.”
Haven Vacation Rentals90% automation, 65% reduction in support staffing needs
“BlueGems automated 65% of guest communication and found that AI outperformed humans 85% of the time on response quality and speed. The equivalent savings and incremental revenue added up to $6-8K per month.”
BlueGems$6-8K per month in savings and incremental revenue
“Conduit's conversation-layer execution freed the team to focus on high-value interactions while Revenue Skills captured every last-mile opportunity automatically. Guests think they're talking to locals, the team is happier, and growth is now on repeat.”
Cascadia GetawaysAI-first operation, support staff turned into revenue generators
“The Lauderdale Hotel used Conduit's AI-powered support and Revenue Skills to cut costs, speed up response times, and unlock over $500K in added asset value. Monthly NOI increased by $3,400.”
The Lauderdale Hotel$500K in added asset value, $3,400 monthly NOI increase
Tech Stack Fit

Works Alongside Your PMS and Pricing Tools

Conduit complements your existing stack without disrupting current workflows. Your pricing tool sets the rate, Conduit executes the sale in the conversation.

Conduit Reads Live Availability from Your PMS

Revenue Skills verify eligibility in real time by checking your PMS calendar. Gap-night offers only go out when the night is actually available. Extension offers only trigger when the following night is open. Your PMS remains the source of truth, Conduit reads that data to execute revenue plays at the right moment, then writes back confirmed bookings automatically.

Works Alongside PriceLabs, Wheelhouse, and Beyond Pricing

Your dynamic pricing tool sets the rate. Conduit uses that rate to execute the sale in the conversation. There's no conflict, no duplication, no need to choose. Conduit captures the revenue that pricing tools price but don't sell.

Connects to Every Channel Your Guests Use

Email, SMS, WhatsApp, voice, Slack: every guest message lands in one workspace. Conduit unifies channels so Revenue Skills can execute no matter where the conversation happens. Guests get consistent, fast responses across every channel.

Automated Updates to Cleaners and Operations

When an extension gets confirmed or an early check-in gets booked, Conduit automatically notifies your cleaner, updates your maintenance schedule, and adjusts your operations calendar. Revenue plays don't create manual work for your team. The entire workflow executes end-to-end.

Revenue Reporting

Track Every Metric That Matters for Vacation Rental Revenue

Automation Rate, Acceptance Rate, and Incremental Revenue in One Dashboard

Track automation rate for guest conversations, acceptance rate for each Revenue Skill, and total incremental revenue generated by gap-night fills, early check-in offers, and extension plays. Performance reporting surfaces the data that proves Conduit is working.

Revenue Skill Performance Broken Down by Play Type

See which Revenue Skills drive the most incremental revenue. Gap-night fills, early check-in offers, extension plays: the breakdown shows where conversation-layer execution has the biggest impact. Use this data to refine your revenue strategy.

Observability Into Every Agent Decision

Inspect every step your agent takes: the tools it called, the decisions it made, the path to each answer. If a gap-night offer didn't convert, you can see exactly what happened. This level of visibility lets you optimize continuously.

Response Time and Resolution Quality Metrics

Monitor response times and track resolution quality to ensure guests are getting accurate, helpful answers that maintain your brand voice. In most cases, AI outperforms human response times while maintaining or improving quality.

SECURITY/ ENTERPRISE-GRADE

Enterprise-Grade Security for Vacation Rental Operations

Conduit meets SOC 2 Type II standards and supports HIPAA-regulated workflows. All guest conversations, booking data, and payment information are encrypted end-to-end. Role-based access controls, audit logs, and secure model orchestration protect your operation at every step.

SOC 2 Type II compliance seal

SOC 2 Type II

Ensures secure handling of customer data that flows through our agents.

Enterprise security lock

Enterprise Security Controls

End-to-end encryption, role-based access, PII protection, and audit logs across the platform.

HIPAA compliance seal

HIPAA-ready

Supports HIPAA workflows with safeguards protecting sensitive data.

Implementation

See ROI in 30 Days with Minimal Setup

  1. 1

    Connect Your PMS and Communication Channels in Days

    Conduit integrates with your existing PMS and communication channels through pre-built connectors. Most operators are live within days, not months. No custom development required. Your team doesn't need to learn a new system. Conduit works in the background, executing Revenue Skills automatically.

  2. 2

    Revenue Skills Go Live With Pre-Built Templates

    Gap-night fills, early check-in offers, extension plays, and late checkout upsells come with pre-built templates based on best practices from hundreds of vacation rental operators. You configure pricing and timing, and the Skills go live. No need to build workflows from scratch.

  3. 3

    Stress Test Scenarios Before Going Live

    Simulate conversations before going live to ensure agents handle edge cases correctly. Stress test scenarios let you see how Revenue Skills respond to different guest requests, pricing situations, and availability constraints. You'll know exactly how agents will behave before a single guest conversation happens.

  4. 4

    Incremental Revenue Visible in the First 30 Days

    Most operators see measurable incremental revenue within the first 30 days. Gap-night fills start converting, early check-in acceptance rates hit 25-30%, and extension plays close automatically. Performance reporting shows the ROI in real time with full transparency into what's working.

Who It's For

Ideal for STR Operators Already Using Dynamic Pricing

Conduit is purpose-built for vacation rental operators who already have pricing tools and want to capture the last-mile revenue those tools can't reach.

Property Managers With 20+ Units

If you're managing 20 or more vacation rental units and already using a dynamic pricing tool, Conduit captures the revenue your pricing tool prices but doesn't sell. Gap-night fills, early check-in offers, and extension plays become automatic. Revenue per booking increases without adding headcount.

STR Operators Scaling Without Scaling Support Teams

HomeHop scaled from 40 to 108 properties while automating 70% of guest messaging. Cascadia Getaways built an AI-first operation that turned support staff into revenue generators. Both operators used Conduit to scale without hiring. Conversation-layer execution lets you grow your portfolio without proportionally growing your support team.

Revenue-Focused Operators Using PriceLabs or Wheelhouse

If you're already using PriceLabs, Wheelhouse, or Beyond Pricing, Conduit complements your existing stack. Your pricing tool sets the rate, Conduit executes the sale in the conversation. No conflict, no duplication, just incremental revenue.

Boutique Hotels and Luxury STR Brands

The Lauderdale Boutique Hotel unlocked $500K in asset value with Conduit's AI-powered support and Revenue Skills, with a monthly NOI increase of $3,400. High-touch hospitality and revenue optimization aren't mutually exclusive. Conduit's agents maintain your brand voice while executing revenue plays automatically.

[01] FAQ/ KNOW BEFORE YOU GO

Common Questions About Vacation Rental Revenue Management with Conduit

Need clarity? Start with these frequently asked questions.

No. For dynamic pricing, PriceLabs, Wheelhouse, or Beyond Pricing are the right tools. Conduit is the in-conversation revenue execution layer that captures the plays pricing tools price but don't sell. Your pricing tool sets the optimal rate for every night. Conduit fills the gap nights, sells the early check-in add-ons, and closes the extension requests, all in the guest conversation, after your pricing tool has done its job.

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