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OPERATOR · PRODUCT

Your team's AI coworker

Ask Operator to update records, create tasks, analyze data about your business, or suggest changes to your agents.

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Routine tasks

Update listings, sync guest data, and create tasks in connected tools.

Operational questions

Ask about guest topics, response times, and automation rates using connected data.

Agent improvements

Review where an agent fell short and approve suggested fixes.

Less copying between tools

Work with information from your conversations, PMS, CRM, and other connected systems.

[01] FEATURE

Review suggested agent fixes

Operator examines agent responses and proposes changes. Your team reviews the fixes before approving them.

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Operator reading uploaded policy PDFs and proposing edits to agent procedures to test on recent data
  • Reads PDFs
  • Proposes fixes
  • Backtested

[02] FEATURE

Update records and create tasks

Ask Operator to update listings, sync guest data, draft replies, and create tasks through your connected PMS and CRM.

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Scheduled Operator task reading the PMS calendar to assign staff schedules every week
  • Scheduled
  • PMS calendar
  • Staffing

[03] FEATURE

Ask about your operations

Get answers about guest topics, automation rates, response times, and conversion from your connected data.

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Operator answering a plain-English question with a direct-booking-sources report and chart
  • Ask about your data
  • Booking sources
  • Live reports
[01] FAQ/ KNOW BEFORE YOU GO

Frequently Asked Questions

Who Conduit is for, what it does, and how to get started.

Operator is an internal AI assistant for hospitality teams. It works with your connected systems to handle routine tasks, answer operational questions, and suggest improvements to guest-facing agents.

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See how Conduit could help your team

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