Your PMS handles bookings, your pricing tool sets rates, your cleaning scheduler assigns turnovers. Conduit connects them all to your guests and team — handling the coordination work that usually requires a human between every tool.
Get startedWorks across Airbnb · VRBO · Booking.com · Expedia
Pricing tools save hours per week. Communication automation, done right, saves hours every single day.
Dynamic pricing automates rate adjustments and saves a few hours weekly. Guest communication, when automated properly, eliminates 2 to 4 hours every single day. It's the layer that most directly affects review scores and whether you can sleep through the night without checking messages.
Conduit pulls check-in instructions from your PMS, coordinates with your cleaner when a guest requests early arrival, and adjusts expectations when the previous booking runs late. Your automation stack stops needing a human to connect the pieces.
Most STR automation stops at handling inbound messages. Conduit's revenue Skills automate the income side: gap-night fills at yield-optimized rates, early check-in offers with 25 to 30% acceptance, extension offers when the next night opens. BlueGems saves $6,000 to $8,000 monthly per 100 doors while capturing upsell opportunities.
Airbnb, VRBO, Booking.com, direct bookings, SMS, email, voice calls. Every channel lands in one workspace where context follows the guest across every interaction. Adding a new property doesn't add proportional communication overhead.
“The manual communication scaling problem that caps most STR operations at 50 to 75 doors disappeared. Portfolio growth became a systems problem, not a headcount problem.”
“At-scale operations prove the architecture: the Learning Loop improves with every listing added, and operational overhead per property drops over time rather than increasing.”
“Guests think they're talking to a local team member. The operation runs 24/7 without anyone on call.”
“Support staff shifted from answering repetitive questions to handling complex guest needs and revenue plays. The team got happier, the operation got more profitable.”
Booking confirmed, pre-arrival sequence triggers automatically. Check-in instructions pull from your PMS, local recommendations get personalized by property, and upsell offers for early check-in go out at optimal timing. Guests receive everything they need without asking.
Guest texts about a maintenance issue, agent dispatches your vendor with property details and guest context attached. Same guest calls an hour later, agent has the full thread and provides an update without asking them to repeat anything. Email, SMS, voice, WhatsApp: every channel lands in one workspace.
Next night opens up, agent offers the current guest an extension at yield-optimized pricing. Gap night appears in the calendar, agent reaches out to recent viewers with a targeted offer. Early check-in requests get priced dynamically and accepted at 25 to 30% rates. The income side of your operation gets automated, not just the support side.
Guest checks out, review request goes out at optimal timing with personalized context from their stay. Feedback gets logged, agent learns from the interaction, and the next guest benefits from improved responses. Every interaction makes the agent better at handling what comes next.
Inspect every step your agent takes: the tools it called, the decisions it made, the path to each answer. Performance reporting tracks automation rate, response time, and resolution quality in one dashboard.
Multi-step procedures get codified once and run end-to-end across every conversation. New property added? The agent applies existing Skills immediately. Operational overhead per listing drops over time instead of increasing.
When the agent can't resolve a request, it escalates to your team with full context attached. No guest repeats themselves, no team member starts from scratch. Your team focuses on complex guest needs, not repetitive questions.
Guesty, Hostaway, Lodgify, your cleaning scheduler, your maintenance vendors, your accounting system. Conduit plugs into the tools you already use. API and MCP server support means your team can trigger agents and pull data on demand.
Agents respond fluently across every market you serve. Guest writes in Spanish, agent replies in Spanish with the same tone and context as your English responses. Language barriers disappear without hiring multilingual staff.
Voice agents handle calls, qualify intent, and resolve requests around the clock. Renjoy launched a voice agent named Joy in their first month and hit 40% automation. Phone support becomes a strength, not a bottleneck.
Integrate your PMS, connect communication channels, and sync your knowledge base. Conduit pulls property details, guest data, and existing SOPs into the agent's context. The platform learns your operation's specifics during setup.
Simulate conversations before the agent handles real guests. Test check-in flows, maintenance requests, extension offers, and edge cases in a safe environment. You see exactly how the agent will respond before it goes live.
Agent goes live handling real guest conversations. Your team monitors the escalation queue, refines Skills as needed, and watches automation rates climb. Renjoy hit 40% automation in their first month. BlueGems reached 65% within 60 days.
Automation rates increase over time as the agent learns from every conversation. Skills get refined, edge cases get codified, and operational overhead per property drops. Haven scaled to 500+ doors with 85% automation using the same architecture.
Conduit meets SOC 2 Type II standards with end-to-end encryption, role-based access controls, and audit logs. HIPAA-ready workflows protect sensitive data for regulated operations. Policy-compliant agent behavior is enforced consistently across every conversation.
Ensures secure handling of customer data that flows through our agents.
End-to-end encryption, role-based access, PII protection, and audit logs across the platform.
Supports HIPAA workflows with safeguards protecting sensitive data.
Local operators managing 10 to 50 doors use AI agents to eliminate the daily message grind. Cash Flow Street hit 96% automation managing 35 properties. The operation runs 24/7 without the owner being on call.
Operators across multiple cities maintain consistent guest experience without hiring market-specific support teams. HomeHop scaled from 40 to 108 properties across different markets without adding support staff.
Large operators use Conduit as the communication backbone for their entire operation. Haven manages 500+ units at 85% automation. Enterprise scale becomes operationally simpler, not more complex.
Operators acquiring new portfolios or launching in new markets absorb growth without operational chaos. Cascadia Getaways built an operation that turned support staff into revenue generators during acquisition. Growth became repeatable, not a hiring scramble.
$6-8K
monthly savings per 100-door operation
BlueGems
85%
automation with Airbnb Guest Favorite status across portfolio
Haven Vacation Rentals
3X
portfolio growth with zero new support hires
HomeHop
96%
automation rate with 1-minute response times
Cash Flow Street
Need clarity? Start with these frequently asked questions.
Conduit automates guest communication across all channels (email, SMS, voice, WhatsApp, Airbnb, VRBO, Booking.com), internal team dispatch for maintenance and housekeeping, revenue plays like gap-night fills and early check-in offers, and portfolio intelligence queries. It's the communication and coordination layer of your automation stack. Conduit doesn't handle dynamic pricing (use PriceLabs or Wheelhouse for that) or cleaning scheduling (use Turno or Properly). It handles the layer that connects all those tools to your guests and team.
