Short Term Rental Automation That Scales Your Portfolio Without Adding Staff
Your PMS handles bookings, your pricing tool sets rates, your cleaning scheduler assigns turnovers. Conduit connects them all to your guests and team — handling the coordination work that usually requires a human between every tool.
The Highest-ROI Layer in Your Automation Stack
Pricing tools automate rate adjustments and save a few hours weekly. Cleaning coordinators handle scheduling overhead. Guest communication, when automated properly, eliminates 2–4 hours every single day.
Conduit connects your PMS, channels, and team tools to your guests — handling the coordination work that manual operators do between every tool in the stack.
Revenue automation, not just workload reduction. Most STR automation stops at handling inbound messages. Conduit's Revenue Skills automate the income side: gap-night fills to recent viewers at yield-optimized rates, early check-in offers with 25–30% acceptance, extension offers when the next night opens.
How Communication Automation Works at Portfolio Scale
Pre-Arrival — Booking confirmed, pre-arrival sequence triggers automatically. Check-in instructions pull from your PMS, local recommendations get personalized by property, and upsell offers for early check-in go out at optimal timing. Guests receive everything they need without asking.
During Stay — Guest texts about a maintenance issue; the agent dispatches your vendor with property details and guest context. Same guest calls an hour later; the agent has the full thread and provides an update without asking them to repeat anything.
Revenue Plays — Next night opens up, agent offers the current guest an extension at yield-optimized pricing. Gap night appears in the calendar, agent reaches out to recent viewers with a targeted offer. Early check-in requests get priced dynamically and accepted at 25–30%.
Post-Stay — Review request at optimal timing with personalized context from the stay. Feedback gets logged, agent learns from the interaction, and the next guest benefits from improved responses.
Agent Capabilities Built for STR Operations
- Observability — Inspect every step your agent takes: the tools it called, the decisions it made, the path to each answer
- Skills — Codify multi-step procedures once and run them end-to-end across every conversation
- Escalations — Seamless handoff with full context when human judgment is needed
- Voice AI — Human-like voice agents answer every call around the clock
- Multilingual — 140+ languages; greet every guest in their language
- Integrations — Guesty, Hostaway, Lodgify, Breezeway, and more; API + MCP for custom workflows
Proven Results Across Portfolio Sizes
| Operator | Outcome |
|---|---|
| Cash Flow Street (35 props) | 96% automation, 1-min response times |
| Haven (270 props) | 95% automation, multiple Guest Favorite listings |
| HomeHop (40 → 108 props) | 70% automation, zero new hires |
| BlueGems | 65% automation, AI outperformed humans 90% of the time, $6–8K/mo savings |
| Cascadia Getaways | Turned support staff into revenue generators |
Enterprise Security and Compliance
SOC 2 Type II certified · HIPAA certified · GDPR compliant · ISO 27001 certified. End-to-end encryption, role-based access controls, and full audit logs across all operations.
