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WORKFLOWS · PRODUCT

Build the guest journey

A reliable engine for the guest journey. Workflows fire on every signal across your stack, end to end.

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Out-of-the-box

Hospitality-specific triggers and actions. Drag, drop, and ship in minutes.

Multi-channel

Trigger and act across email, voice, WhatsApp, and every OTA. Native integrations.

Fully customizable

Branch on OTA, loyalty, or any custom signal. Connect any tool via webhook or MCP.

Built to deliver the perfect experience

From first inquiry to repeat booking. Workflows automate the moments that matter.

[01] FEATURE

Automated messaging

Triggered by PMS events and the booking calendar. Sent on any channel guests prefer.

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Workflow editor with a check-out reminder triggered 24 hours before check-out sending an AI message
  • Visual builder
  • Check-out reminders
  • AI messages

[02] FEATURE

Run marketing campaigns

Run marketing campaigns triggered by stay date, listing, or any custom signal. Branch on guest behavior so every message lands right.

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Scheduled marketing workflow finding guests who haven't booked in six months to send a return offer
  • Scheduled
  • Win-back
  • Return offers

[03] FEATURE

Upgrade and cross-sell

Early check-in, gap nights, private chef, room upgrades. Add-ons surfaced at the right moment for every guest.

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Workflow checking the PMS for a guest's travel mode then offering an airport-transfer upsell
  • If / then
  • PMS-aware
  • Upsell add-ons
[01] FAQ/ KNOW BEFORE YOU GO

Frequently Asked Questions

Need clarity? Start with these frequently asked questions.

Automated guest messaging triggered by PMS events and the booking calendar, marketing campaigns, and revenue add-ons such as early check-in, gap nights, and room upgrades, sent on whichever channel the guest prefers.

/ GET STARTED TODAY

Transform the way your team operates

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