[01] FEATURE
Automated messaging
Triggered by PMS events and the booking calendar. Sent on any channel guests prefer.
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- Visual builder
- Check-out reminders
- AI messages
WORKFLOWS · PRODUCT
Build the guest journey
A reliable engine for the guest journey. Workflows fire on every signal across your stack, end to end.
Get StartedOut-of-the-box
Hospitality-specific triggers and actions. Drag, drop, and ship in minutes.
Multi-channel
Trigger and act across email, voice, WhatsApp, and every OTA. Native integrations.
Fully customizable
Branch on OTA, loyalty, or any custom signal. Connect any tool via webhook or MCP.
Built to deliver the perfect experience
From first inquiry to repeat booking. Workflows automate the moments that matter.
[02] FEATURE
Run marketing campaigns
Run marketing campaigns triggered by stay date, listing, or any custom signal. Branch on guest behavior so every message lands right.
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- Scheduled
- Win-back
- Return offers
[03] FEATURE
Upgrade and cross-sell
Early check-in, gap nights, private chef, room upgrades. Add-ons surfaced at the right moment for every guest.
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- If / then
- PMS-aware
- Upsell add-ons
[01] FAQ/ KNOW BEFORE YOU GO
Frequently Asked Questions
Need clarity? Start with these frequently asked questions.
Conduit is built for hospitality businesses that live and breathe guest conversations. If you're running business, handling guest inquiries, or coordinating guest services, Conduit's AI agents automate your high-volume support and sales conversations across voice and text, 24/7. Perfect for teams that need to scale operations without increasing labor costs or sacrificing quality.
