[01] FEATURE
Answer across channels
Handle voice, chat, email, WhatsApp, and connected OTA messages with the guest’s conversation history.
Learn more
- WhatsApp + SMS
- Email & social
- Voice + chat
AGENTS · PRODUCT
AI agents for handling guest operations end to end
Answer messages and calls, retrieve context, and take action in your connected tools. Agents escalate to your team when they’re needed.
Book a demoProperty-specific answers
Agents use your property information and policies to answer guest questions.
Actions in connected tools
Check bookings, make reservation changes, and create tasks through supported integrations.
Rules you set
Define the procedures agents follow and the requests your team should handle.
Answer the question. Handle the request.
Give agents your property information, procedures, and access to the tools they need.
[02] FEATURE
Act on guest requests
Use reservation data and your knowledge base to update bookings, collect payments, and create tasks through connected tools.
Learn more
- Live PMS
- Knowledge context
- Payments + tasks
[03] FEATURE
Review and improve replies
Find gaps in agent responses, review proposed fixes, and test changes before guests see them.
Learn more
- Review outcomes
- Propose fixes
- Backtested
[01] FAQ/ KNOW BEFORE YOU GO
Frequently Asked Questions
Who Conduit is for, what it does, and how to get started.
An AI agent answers guest messages and calls using your property information and reservation data. It can also take actions through connected tools, such as creating a task or updating a booking, and pass requests to your team.
