6 Best OpenPhone (Quo) Alternatives in 2026

Written by Punn Kam, ex-Google AI engineer and Y Combinator repeat founder. He is the co-founder of Conduit, an AI agent platform built for hospitality, serving 300+ hospitality brands in 140+ languages. Last updated September 9, 2026.

OpenPhone is now Quo, though many comparison pages still use the old name. Published rates are $19, $33, and $47 per user per month, or $15, $23, and $35 on annual billing. Its AI agent, Sona, answers calls around the clock. For a hospitality team, the limitation is access to reservation data.

Did OpenPhone change its name?

Yes. The company now trades as Quo, and its own site carries both names, listing "OpenPhone" and "Quo (formerly OpenPhone)" as alternates. If you are comparing tools, search for both, because a lot of third-party rankings still index the old name and some of their pricing is stale as a result.

The product remains a shared-number phone system for small teams, with texting, a shared inbox, and an AI layer.

What does Quo cost?

Three published tiers per user per month: Starter at $19, Business at $33, and Scale at $47. On annual billing those drop to $15, $23, and $35.

Its named AI features are the Sona agent, ChatGPT and Claude MCP access, AI message responses, AI contact suggestions, AI call summaries and transcripts, and AI call tags. Sona answers calls 24/7, including after hours.

For comparison, RingCentral's AI Receptionist alone is $39 a month, more than Quo's Starter seat.

Why do people look for a Quo alternative?

Team size and access to booking data are two reasons to compare alternatives. Quo is built for small teams sharing a number. Once you have call queues, multiple locations, or a support floor, you are into RingCentral, Dialpad, or Aircall territory.

Sona handles the conversation without a connection to a booking system. For a hospitality team, that means it can tell a guest the check-in time but cannot move a reservation, apply a fee, or reissue a door code.

Which Quo and OpenPhone alternatives are worth comparing?

Compare both the starting price and what each product bills for. A seat, a property unit, and a call allowance are different measures.

RingCentral

RingCentral is a full phone system for teams that have outgrown a shared number. AI Receptionist is sold separately at $39 as an add-on with 100 minutes, or $49 standalone.

Aircall

Aircall has a three-licence minimum, which can make it expensive for a one- or two-person team. Its AI Voice Agents handle common questions and transfer with context.

Dialpad

Dialpad uses conversation-based AI pricing. Your bill depends on usage, so estimate call volume when comparing it with a seat-based plan.

Goodcall

Goodcall starts at $79 per agent per month, about four times Quo's entry price per user. It targets salons and local service businesses; check whether its templates suit the calls you handle.

Smith.ai

Priced per call rather than per seat, starting at 30 calls for $300 with overage from $8.50. It also offers human receptionists for teams that want staffed call handling.

Conduit

We build Conduit for hospitality. Pricing starts at $18 per property unit per month, so it needs a different cost calculation from Quo's $19 per user. Conduit uses booking data, handles voice and text through the same agent, and writes back to the PMS. We report 70-90% automation across the platform. If you are a two-person team that needs a shared business number, Quo is simpler and cheaper in practice.

Who should stay on Quo?

Quo suits small teams that need a shared business number. It starts at $15 a user on annual billing, with Sona covering after-hours calls that would otherwise go to voicemail.

If callers need help with reservations, compare tools with access to your booking system. See best AI phone answering services for vacation rentals.

FAQ

Is OpenPhone the same as Quo?

Yes. OpenPhone rebranded to Quo, and the company lists both names on its own site. Third-party comparisons still frequently use the old name, so check the date on any pricing you find.

How much does Quo cost?

$19, $33, and $47 per user per month for Starter, Business, and Scale, or $15, $23, and $35 respectively on annual billing.

Does Quo have an AI that answers calls?

Yes, an agent called Sona that answers 24/7, including after hours. Its other AI features cover message responses, contact suggestions, call summaries and transcripts, and call tags.

Is Quo good for vacation rentals or hotels?

It handles the phone well at a low price, and it has no property management integration, so the agent cannot act on a reservation. That is the deciding factor for guest calls rather than call quality.

What is the closest alternative to Quo on price?

Among the published prices in this comparison, Quo has the lowest starting rate for a general business phone product. RingCentral's AI Receptionist costs more than a Quo Starter seat, and Goodcall starts at about four times the price.