Google Drive
Connect Google Drive so Conduit's AI agent reads your SOPs, property manuals, and FAQs and answers guests with your own content.
CATEGORIES:
- Collaboration
What is Google Drive?
Google Drive is a cloud storage and document collaboration platform used by teams to store, organize, and share files across Docs, Sheets, and Slides. Hospitality operators often store property guides, house rules, SOP documents, and owner FAQs in Google Drive.
How it works with Conduit
The Google Drive integration turns your existing documents into AI agent knowledge. Conduit reads the Google Drive files you specify, property manuals, check-in instructions, cleaning SOPs, FAQ docs, and uses that content to ground agent responses. When a guest asks about check-in time or parking, the Google Drive integration means the agent answers from your actual documentation, not a generic template.
What works
- SOP ingestion, Docs and files sync as knowledge sources for the AI agent
- Property manuals, house rules and arrival guides inform guest responses
- FAQ documents, structured Q&A files improve agent accuracy
- Auto-refresh, updated Drive files re-sync so agent knowledge stays current
- Folder-level control, specify which folders the agent can read
Get started
Connect Google Drive in Conduit and point it at your knowledge folders. See the Google Drive integration docs.
