Krossbooking
Connect Krossbooking to Conduit to sync properties and reservations and route Booking.com guest messages through AI-powered hospitality agents.
CATEGORIES:
- Property Management Systems
What is Krossbooking?
Krossbooking is a cloud-based property management system developed by Solutions Plus s.r.l. and based in Bari, Italy. It combines a PMS, channel manager, and booking engine in one platform, serving bed and breakfasts, vacation apartments, boutique hotels, and hotel chains primarily across Italy. Krossbooking handles reservation management, multi-platform distribution, payment processing via PayPal, and compliance reporting for Italian regulatory requirements.
How it works with Conduit
The Krossbooking integration pulls property listings and reservation data into Conduit so AI CX agents have accurate context for every guest interaction. Krossbooking also maps Booking.com email, which means guest messages from Booking.com can be routed through Conduit alongside your reservation data. This makes the Krossbooking integration particularly useful for operators whose primary OTA channel is Booking.com.
What works
- Property and listing sync from Krossbooking to Conduit
- Reservation data sync for booking context
- Booking.com email mapping for guest messaging
- AI agents grounded in live Krossbooking reservation data
Get started
Connect your Krossbooking account in Conduit and listings, reservations, and conversations sync automatically. See the Krossbooking integration docs.
